Overview

To acquire new and grow existing business client base for Nedbank enhancing the Nedbank brand and optimising revenue according to business objectives.

Core responsibilities

  • Identify potential new clients through prospecting to increase client base and grow market share.
  • Perform in depth financial needs analysis to identify cross sell and up sell opportunities in line with business goals.
  • Grow revenue through acquisition activities and cross sell and up sell to achieve financial targets.
  • Manage costs and impairments to minimise revenue leakage and losses.
  • Be primary point of contact for clients by being accessible according to Nedbank client service strategy.
  • Regular proactive interaction with clients to build and maintain relationships in line with business unit strategy.
  • Engage with collaborative partners through collaboration forums and networks.
  • Conduct regular portfolio reviews with clients to ensure optimum value and client retention.
  • Analyse customer satisfaction survey results to identify problems and implement action plans aligned to divisional customer service strategy.
  • Understand role relevant systems and processes and implement to minimise risk.
  • Ensure service level agreements are adhered to by following business unit process and procedure.
  • Conduct all activities in accordance with regulations and corporate governance guidelines to avoid risk.
  • Complete and submit relevant reports in accordance with operational requirements.
  • Suggest improvements on processes and systems to improve efficiencies, outputs and customer satisfaction.
  • Support the achievement of the business strategy, objectives and values.
  • Identify training courses and career progression for self through input and feedback from management.
  • Ensure all personal development plan activities are completed within specified timeframe.
  • Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
  • Obtain buy-in for developing new and/or enhanced processes that will improve the functioning of stakeholders’ businesses by highlighting benefits in support of the implementation of recommendations.
  • Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.

Qualifications and experience

  • Bcom Economics, Banking, Finance, Business Management, Marketing.
  • 3 – 5 years in sales in financial services industry

Behavioral Competencies

  • Client Centricity
  • Innovation
  • Commercial Aptitude
  • Digital Literacy
  • Risk Optimization
  • Culture Carrier
  • Brand Ambassador

To apply send your CV to recruitment@nedbank.co.sz 

Application close on 23 July 2021

Only shortlisted candidates will be contacted