Find your way to the top with the Shoprite Group of Companies, Africa’s leading supermarket chain, at our RCO in Matsapha (Eswatini).

This role will see you:

  • Managing the collections office
  • Ensuring various targets and objectives are met within the collection office
  • Reviewing and summarising potential bad debts
  • Monitoring customer and goods complaints
  • Training, development and guidance of subordinates
  • Managing and following up on accounts.


  • Must have Grade 12
  • Computer literacy in Excel/ Word
  • Previous Call Centre Management experience
  • Must have Credit Management knowledge
  • Must have retail experience
  • Ability to work under pressure according to strict deadlines
  • Strong interpersonal skills to be able to deal with people at all levels
  • Strong analytical skills to interpret data
  • Numerical skills to understand financial and budget management
  • Leadership skills and the ability to motivate and develop staff
  • 3 — 5 years’ work experience
  • a valid driver’s licence.

Applicants who do not meet all the requirements will not be considered for appointment. In addition to excellent career opportunities, the Shoprite Group offers market-related remuneration packages, which include attractive benefits.

Please email your CV in confidentiality to fmkhan@shoprite.co.za (Please ensure that you mention in your covering letter the position you are applying for. Please also include a certified copy of your ID and your highest qualification.

Closing date: 3 February 2023

If you have not received a response within four weeks of the closing date, please accept that your application was unsuccessful. We promote and apply the principles of Employment Equity and reserve the right not to make an appointment.