Information Technology Security Officer

Company Eswatini Revenue Authority
Reference # SRA\01-BSD-IT
Published 30/04/2021
Contract Type Permanent
Salary SZL 265,000.00 – 360,000.00 Annually
Location Ezulwini, Hhohho, Eswatini
To provides ICT security and business continuity management and conduct research on best ICT security practices and initiatives to maintain SRA ICT security in accordance with SRA approved information security management systems framework.
Job Functions Information Technology
Industries ICT – Information & Communications Technology
▪ Implement ICT security projects by executing approved relevant risk mitigation plans
▪ Root out all Malware or threats in ICT network and develop detailed procedures on the rooting out of threats within the ICT network
▪ Facilitate ICT Security Awareness Trainings
▪ Enforce compliance of all ICT security policies by conducting audits
▪ Respond to ICT Security Incidents in a proactive and /or reactive manner to ensure swift investigation and resolving of requests to minimise disruption to the business
▪ Maintain Division’s BCM and Disaster Recovery plans
▪ Reviewing and Drafting of ICT Security related policies
▪ Conduct BCM drills
▪ Monitor the health of data centres/systems centres for humidity, temperatures, access, fire and etc.
▪ Carry out Risk Impact Assessments
▪ Driving risk management for rest of the ICT divisions
▪ Carry out asset tagging to provide real time monitoring
▪ Perform User Access management in both line of business systems and operational systems
• Minimum Educational Requirements:
▪ Bachelor’s Degree in Computer Science or Information Technology or a technology related field

• Advantageous:
▪ Ethical Hacking certificate, CISSP, CISA,CCNA,CCNA Security

• Minimum:
▪ 2 years’ experience in an ICT Environment in at least the following domains: IT Security, Networking, Systems Admin, IT Governance, Systems Audit, System Development, , Server Admin, ICT Support Services

Job Closing Date 07/05/2021

Switchboard Operator / Receptionist

Company Eswatini Revenue Authority
Reference # SRA\ Comms – SOP
Published 30/04/2021
Contract Type Permanent
Location Ezulwini, Hhohho, Eswatini
To operate the SRA switchboard by directing calls to the appropriate Departments and individuals, relaying messages timeously. To maintain the internal telephone directory
Job Functions Operations
Industries Public Service Enterprise
Handle all incoming calls and transfer to relevant to relevant personnel in the Department
Take messages for personnel who are out of the office and relay the message timeously on their return
Utilise the communication platforms to pass on information or make enquiries to communicate with staff members
Receive and address queries as per the information that is readily available e.g. street address, contact names and number
Maintain an up to date internal telephone Directory
Report faulty phones to the ICT Department and follow up on the progress of the faults reported to maintain proper functioning of telephone lines
Report and enquire on faulty extensions that are identified through transfers
Monitor the usage of telephone lines to monitor costs and avoid congestion telephone lines
Prepare monthly reports as requested and submit to Manager Customer Service
Minimum Educational Requirements:
Certificate in Office Administration / Secretariat Studies (1 year)
Diploma in Office Administration / Secretariat Studies

Minimum Experience Requirements:
1 years’ experience as a switchboard operator or receptionist
2+ years experience as a switchboard operator or receptionist

Job Closing Date 07/05/2021

To apply : sra.jb.skillsmapafrica.com