Overview

Job Title: IT Officer
Reports to: General Manager – Finance & Administration
Department: Finance & Administration
Location: Mbabane
Grade: D1

JOB PURPOSE: To monitor and maintain the computer systems and networks of the Authority. Install and configure computer systems, diagnose hardware and software faults and solve technical and applications problems, either over the phone, any desk or in person.

KEY PERFORMANCE AREAS:
1. IT Hardware System
2. Business Continuity Planning
3. IT Support
4. Budget
5. Reporting

ACCOUNTABILITIES
Note: The following list of Key Performance Areas and job activities are not exhaustive. ESERA may
instruct the employee at any time to carry out additional duties or responsibilities, which fall reasonably
within the ambit of the job, or in accordance with operational requirements.

Qualifications:
Minimum: • BSc in Information Technology, Computer Science or a related discipline
Experience:  • Minimum of 3 – 5 years’ experience in a similar role for an operation

Competencies
➢ Good interpersonal skills to develop and maintain communications with a diverse set of stakeholders
➢ Good analytical and problem-solving skills
Knowledge:
➢ Professional certification (e.g MCSE, CCNA or similar) and training in project management will be an added advantage.

More Details: https://www.esera.org.sz/media/vacancies/

REQUIREMENTS SPECIFIC TO THE JOB:
A written application, curriculum vita and certificates can be addressed to the HR & Administration Manager, P O Box 7137, Mbabane and emailed to recruitment@esera.org.sz on or before the 16 September 2022.