Overview

Sales Executive

POSITION OVERVIEW

Reporting to the Managing Director, the Sales Executive is responsible for developing, delivering and managing the Logico Sales division and Client Relationship to achieve operational excellence and accelerated growth within the Total Eswatini Market.

MINIMUM REQUIREMENTS
  • Grade 12
  • Relevant tertiary qualification preferably Degree or Diploma in Sales Management
  • 10-15 years FMCG Operations management experience. Strong knowledge of FMCG industry and experience in all the associated areas including general management finance, people management etc. At least 5 years FMCG Key Accounting experience with South African Retailers
  • Previous experience of leading a large multi-skilled sales team, with the ability to coach, guide and be a knowledge base in commercial, marketing and communication.
  • Strong leadership skills with the ability to motivate and get the best out of a team, proven with experience.
  • Strong business development, negotiating and organization skills
  • Strong communication skills both internally and externally, with the ability to influence and debate at senior levels, in order to get the right result
  • Must have execution and relator skills
  • High level of literacy and numeracy
  • Good analytical skills, able to demonstrate a balanced well-reasoned approach to problem solving
  • Able to work independently and part of a team
  • A solution focused approach to team and stakeholder problems, who can lead by example
  • Ability to build relationships with key decision makers
  • Have good disciplinary record
  • Extensive experience in commercial roles with relevant industry knowledge.
SPECIAL ATTRIBUTES
  • High level of integrity and professionalism
  • Self-driven with minimal supervision
  • Must be prepared to go the extra mile
  • Must be a pro-active person
  • Have a strategic, sustainable mindset
  • Lateral and progressive thinker
KEY PERFORMANCE INDICATORS
  • Projected budget revenue targets are met
  • Budgeted new business is grown in line with the budget
  • Agreed Sales department customer KPI’s are met
  • Functional, Robust team

RESPONSIBILITIES

  • Reporting to and working closely with the MD, this role is to lead and develop the company’s national account activity, ensuring effective leadership, existing account management, and new business growth
  • Develop a multi-channel strategy that optimizes ongoing growth, profitability and brand visibility in the channel
  • Build and maintain a high performing team capable of delivering the company growth strategy
  • Deliver profitable business results through sound financial planning, people resource management and alignment of systems and processes
  • Align the sales strategy for the Retail/Wholesale channels with other key internal groups and functions so as to streamline efficiencies and maximize return on investment
  • Identify new customer opportunities via gap analysis.
  • Oversee fulfilment and delivery of orders to ensure industry leading customer service.
  • Set, agree and manage a twelve-month sales and expenditure budget.
  • Be a proactive member of the team, sharing best practice.
  • Set and achieve key performance targets for: sales, delivery, cost, expenses and other measurements of operational performance;
  • Support and lead company products sales, growth and continuous cost & quality improvements in the business
  • Manage all sales related activities covering setting and strictly monitoring of sales targets and ensures accurate delivery of products in all sales channels
  • Develop plan to minimize expiry products from the market;
  • Minimizes sales returns/damaged goods and short expiry goods by monitoring returns, developing a depletion plan and avoiding overstocking the points of sales
  • Understand the risk associate with business including sales, operations, finance and people. Able to devise and implement plans to mitigate the risk for smooth process.
  • Timely update and present competitors’ activities and provides market feed-back on new products, prices changes, new launches, etc to the top management.
  • Communicate operational sales results, interactions and all other sales related activities to the Executive Management and provide recommendations and plans for ongoing improvement

Divisional Sales Manager

PURPOSE OF THE POSITION

The Aim is to effectively manage the Logico Supplier Sales division and Supplier Relationship to achieve operational excellence and accelerated growth within the Total Swaziland Market.

MINIMUM REQUIREMENTS

  • Grade 12
  • Relevant tertiary qualification
  • 5 – 7 years FMCG Operations management experience
  • Financial acumen
  • Computer literate
RESPONSIBILITIES

Operational Excellence

Call Compliance:

  • 95% of All Logico Customers Call compliance over a 8 weeks period – Optimize total call compliance strike rate to be minimum 95%
  • 0% Not accounted for

Promotional Compliance:

  • 95% Strike rate at the end of the period. Tracked on Optimize.
  • 0% No feedback

Speed to Market:

  • 100% of stores allocated on Optimize strike rate on all NPD’s in 4 weeks of stock being available at Logico, tracked on Optimize.

Customer Service:

  • A customer Sales Review by supplier to be done monthly with each store.
  • Weekly brag albums to be send to the suppliers on a Saturday.
  • Accompany all Supplier on trade visits every time a supplier is in Swaziland. Send out a contact Report after the Trade Visit.
  • Key account Calling – ensure correct listings, pricing and promotional activities are tied up on a monthly bases by store group on all responsible suppliers
  • Stock / Supplier forecasting – ensure Logico and stores always have sufficient stock to cover the demand and never run OOS due to activities or in store drives tied up without any forecasts done.

RTM Service Structure:

  • Review & cluster tier stores service based on turnover – correct allocation of Rep calling (Reps Call cycles) on correct order days with sufficient merchandisers in the stores (payroll vs. route list audit), report to management any improvement or changes needed.

Returns Target Achievement:

  • Meet returns targets by supplier as set out by Logico. Example – (Simba = 0.50% of NSV; Mars Chocolate = 0.50% of NSV)

Accelerated Growth

Budget Achievement:

  • Achieve all set supplier budgets as set out by Logico for the year. Divisional Manager to put the budget together by the end of each year for the following year.

Expense Budget:

  • Quarterly Expense budget maintained and feedback on actual vs Budget (Division specific) – Cars, fuel, team building, incentives and Key Account Calling Budget.
  • Car inspections to be done randomly monthly. All cars to be covered in a 3-month cycle by Division – Car inspection form to be used.
  • Headcount budget vs actual Budget set out for the year management

Capability Building

Training and Development:

  • E-Learning adherence: national training interventions implemented by supplier (Division specific)
  • Performance management Quarterly compliance (Division specific)
  • Staff turnover target achievement (Division specific)

Succession Planning:

  • Coaching & Mentoring plan for high performing staff: Quarterly review against plan
  • Succession plan for successor implemented

IT Systems and Infrastructure Manager

PURPOSE OF THE POSITION

The purpose of this role is to efficiently implement, manage and support the company’s systems and networks such that they are continuously current, fit for purpose and secure, enabling operational continuity and effectiveness. The role will further serve as a technical advisory manager to the IT service and helpdesk teams on all matters pertaining to the company’s systems and networks.

MINIMUM REQUIREMENTS

      • Grade 12
      • Suitable technical certification in IT such as A+ N+ or MCSE or at least 5 years’ experience in IT Support.
      • At least 5 years’ experience in managing Microsoft AD environments such as the basics of DHCP, DNS, adding users to a domain etc.
      • An extensive understanding and working knowledge of latest developments in ICT, including hardware, networks, and systems.
      • Knowledge of all Windows Desktop and Server versions is essential along with a good understanding of Android devices.
      • Extensive knowledge of Manage Engine products. AD Manager, OPS Manager, MDM, Service Desk Plus and AD Self Service.
      • A working knowledge of AD architecture and infrastructure (LDAP, Directory Replication, group policy, security, schema changes, etc.)
      • A working knowledge of server and system administration and governance requirements (documentation on policies procedures etc.)
KEY SKILS
    • Investigative / research Orientation
    • Excellent Communication skills
    • Analysis and Problem solving
    • Attention to Detail
    • Excellence Orientation
    • Take Initiative
    • Self-Management
    • Planning and Organisation
    • Process and Project Management
    • Results Orientation
    • Stress Management

DUTIES AND RESPONSIBILITIES

    • Install, configure and maintain servers and networks
    • Monitor and maintain server environment and system performance
    • Implement system upgrades
    • Develop and maintain system documentation to IT governance standards
    • Manage server and network security

PURPOSE OF THE POSITION

The role of Chief People Officer (CPO) will form part of the company Executive Team, reporting to the Managing Director, and will sit on the Executive Committee. The CPO will take leading role developing and delivering the people strategy required to underpin and execute the strategic objectives for the company, ensuring that the people aspects of the business keep pace with the entrepreneurial and client centred nature of the business.

The CPO will own all portfolios within the HR function including organisational development, talent management, learning and development, compensation and benefit management, employee relations and engagement and transformation.

Additional important focus points will relate to leading design and development of initiatives and programmes to enhance our leadership skills and capabilities, reviewing and innovating HR practices, and deploying appropriate technologies to enhance HR operational delivery and improve effectiveness and efficiency for people management in general.

PERSON DESCRIPTION

The role requires a strategic people leader, with a practical approach to delivery, who has experience working in entrepreneurial, service environments. The ideal incumbent will be comfortable operating at a senior level, will have had tangible experience of working with executives and boards, will have the tools to influence and collaborate, and the ability to instil confidence and trust at all levels.

He/she will contribute to the enhancement and embedding of our company culture ensuring that the leadership keeps people at the forefront of all strategic decisions. Whilst having the ability to think strategically and the understanding and confidence to contribute to the wider business, he/she will also have the ability to communicate with people from all levels of the organisation, breaking down challenges into simple plain language and engaging people in the process of change throughout the company. The CPO will need to be accessible, supportive, nurturing and yet direct in engagements and be prepared to roll up his/her sleeves and get operationally involved.

The ideal candidate will have a background firmly rooted within the People and Organisational Development arena, but more importantly will be well rounded in general business practice, understanding the practicalities of people operations, skill development, and leadership and management in real world challenging environments. He/she will have had experience in similar service delivery environments. Exposure and experience within FMCG retail or logistics would be advantageous.

The successful candidate will have a flexible collaborative approach to work with a sense of personal ownership and accountability. He/she will inspire a culture of execution, positivity and resourcefulness, will have high levels of professionalism, integrity and authenticity but will also be comfortable to take appropriate risks when needed. He/she will be confident in expressing themselves, prepared to assert leadership when called for and comfortable with conflict.

Overall the ideal candidate will be a natural leader and inspiring manager who is straightforward and easy to work with and for.

MINIMUM REQUIREMENTS

  • Bachelor’s degree in Human Resource/Industrial/Organisational Psychology required.
  • Advanced degree or MBA preferred. Certificate in HR helpful.
  • At least 10+ years of progressive HRBP leadership experience, with 5+ years leading an HR function in a fast-paced service environment.

KEY SKILS

  • Investigative / research Orientation
  • Excellent Communication skills
  • Analysis and Problem solving
  • Attention to Detail
  • Excellence Orientation
  • Take Initiative
  • Self-Management
  • Planning and Organisation
  • Process and Project Management
  • Results Orientation
  • Stress Management

TO APPLY:  http://logico.co.sz/careers