Position will be based in the National Office. The ideal candidate will be hired on a 3-year contract (renewable).

 Context of the Organization

 SOS Children’s Villages International (SOS CVI) is a non-governmental and non-denominational organization working with communities, partners, and states to ensure that the rights of all children are fulfilled in every society. SOS CVI is a global federation working to protect and care for children who have lost parental care, or who stand at risk of losing the care. We respect all religions and cultures and work with trusted partners in places where we can contribute to social development. Everything we do is made possible through the generous support of sponsors and donors, institutional and corporate partners, and loyal friends worldwide.

Envisioning that every child belongs to a family and grows up with love, respect, and security, we exist to build families for children in need, we help them shape their own futures, and we share in the development of their communities. Everything we do is guided by the firm belief that no child should grow up alone and that we need to improve care for children who are at risk, enabling them to overcome precarious conditions and succeed in life. To achieve our mission, our strategy for the upcoming decade focuses on ensuring the best care for children, innovation, and effective collaboration with more partners. Our core values guiding who we are and what we do include the courage to take action, commitment to keep our promises, trust to believe in each other, and accountability to be reliable Partners.

 Position Title:           National Information & Communication Technology Coordinator 

Working location:     National Office, Manzini

Supervisor:                National Director

Region:                      East and Southern Africa (ESAF)

Job Summary

The National ICT Coordinator works closely with all the Member Association co-workers, by ensuring that the digitalization priority agenda is driven within the management team, ensuring the smooth operations and partnership with the functions and programmes, and to ascertain the organization’s competitiveness and success in the digital era mainly in terms of empowering children and young people in our programmes through digital access, leveraging technology and digital innovation in our partnerships and with donors as well.

 Main Clients

  • National Management Team
  • Programme Locations


  • BSc degree in Computer Sciences/ Information Technology/Information Systems
  • Certified in networks (CCNA or equivalent)
  • Certified in Microsoft (MCSE/MCSA or equivalent). Microsoft Enterprise Mobility Suite (EMS) is a plus.
  • Project Management certification (Prince2, PMP or equivalent) is a plus
  • Fluent in both English and siSwati (written and spoken)
  • Able to work under minimum supervision
  • Drivers Licence

Technical competences in:

  • Advanced knowledge in Microsoft windows server and client operating systems
  • Advanced knowledge in software defined (SD) networking such as Cisco Meraki and Ubiquity devices.
  • Advanced knowledge in Azure identity management and Microsoft Active Directory
  • Hands on experience on Microsoft Office 365 services
  • Proven experience to design and mange IT projects
  • Knowledge in conducting digital literacy and assessing its result
  • Knowledge in ICT4D design and implementation

Management competencies in:

  • Proven experience to create strategic ICT plan and monitoring ICT budget expenditures
  • Solid experience in ICT hardware and software acquisition and management
  • Advanced knowledge in project management
  • Professional communications skills
  • Experience in business requirement analysis and change management activities
  • Experience in doing internal ICT audits
  • Ability to develop various ICT policies

Work experience:

  • Relevant three to five years ICT experience

Preferred additional criteria:

  • Industry standard IT Certifications ITILv3

SOS Children’s Villages offers a competitive package, including a 13th Cheque and 50% medical aid cover.

If you are interested in the above post, please send a detailed CV and letter of application to The Human Resource Manager: email to:  selby.mavimbela@sos-swaziland.org . Enclose a detailed

CV, cover letter and names of three most recent referees. If you are not contacted within 10 working days after the closing date, please consider your application unsuccessful.

 Submission requirements are as follows:

    1. An application letter and CV (The curriculum vitae to be submitted as one document. Pictures of CVs or pages of a CV that are submitted as separate documents will not be considered)
    2. Certified Qualification Copies
    3. Electronic submission: The subject of the email should be the position that one is applying for and the name and surname of the applicant. Example of format: National ICT Coordinator /Joe Smith.
    4. Three (3) most recent job references. Character references will not be accepted

 Closing date for applications is the 18th January 2023, close of business day. No application will be accepted if submitted after the closing date.