Overview

Applications are invited from suitably qualified individuals to fill two vacant positions of Regional Support Clerk at the Operations Department.

MAIN PURPOSE

To provide administrative support within the regions, coordinate housekeeping activities and to carry out other related activities within the region including attending to customer applications / requests / queries (walk-in and telephonic).

MINIMUM REQUIREMENTS

o Minimum 2 year Diploma in Business Administration/ Secretarial studies or equivalent
o O’Level certificate or equivalent
o One-year practical experience in an administrative function
o Excellent verbal and written communication (English & Siswati)
o Computer literacy
o Light Duty Driver’s license will be an added advantage

REQUIRED KNOWLEDGE/SKILLS/COMPETENCIES

o Knowledge of EWSC products and services
o Filing
o Customer Experience/Customer care
o Communication skills – Siswati & English
o Computer Skills
o Ability to provide high quality responses to Customers in a courteous and professional manner
o Planning & Organizing skills
o Report writing
o Document processing
o Analytical thinking ability
o A proactive approach to work

KEY PERFOMANCE OUTPUTS

o Information/ records management
o Information sharing
o Customer feedback
o House keeping
o Data capturing
o Producing reports
o Taking minutes
o Office administration
o SHE

REMUNERATION PACKAGE

The position comes with a competitive salary and other benefits associated with the level of the position and experience.

APPLICATIONS

Please submit your applications with an up-to-date detailed résumé and certified copies of academic qualifications to:

The Human Resources Manager,
Eswatini Water Services Corporation,
PO Box 20
Mbabane

Closing date for submission of applications: Monday 23rd November 2020

Email: humanresources@swsc.co.sz

“We are an Equal Opportunity Employer”