The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to saving lives and reducing the burden of disease in low-and middle-income countries, while strengthening the capabilities of governments and the private sector in those countries to create and sustain high quality health systems that can succeed without our assistance. For more information, please visit: http://www.clintonhealthaccess.org


CHAI Eswatini seeks a Program Manager, NCD to lead CHAI’s support to the Eswatini Ministry of Health (EMoH) in the ongoing scale-up of services for common NCDs at primary care in Eswatini, as well as to manage CHAI’s research deliverables under the European Commission-funded `WHO-PEN@Scale’ Project. The Manager will work across MoH departments to support the planning and implementation of the decentralization of services from hospital to primary care, supporting the MoH on supply chain planning, budget forecasting and overcoming procurement barriers that could hinder the decentralization. The Manger will also be responsible for working across partners in the WHO-PEN@Scale Project to ensure delivery of two household-level biochemical and behavioral household prevalence surveys for NCD in Eswatini in 2021 and beyond. This position is based in Mbabane, Eswatini and reports to the CHAI Country Director.

The Manager will be responsible for providing the MoH with strategic, analytical support and informed knowledge-based advice to support the decentralisation of hypertension and diabetes care, as well as oversee the implementation and reporting of the WHO-PEN@Scale Project. His/her primary responsibilities will include (but will not be limited to):

Programmatic Support and Insights

  • Oversee CHAI’s NCD support to the MoH through serving as the main focal point of contact with the MoH for all NCD related activities

o Provide technical support to the MoH in the                                         decentralization of  NCD services in the country

o Oversee the support to the MoH in implementing systematic                               decentralization of care for diabetes and hypertension across the                      country

o Support quantitative analysis to understand the needs required                       for NCD care decentralization including costing of resource gaps                     identified to determine funding gaps and inform budgeting,                               prioritization and investment discussions

o Support identification and realization of cost saving efficiency                          measures to be taken when scaling up services;

  • Support budget preparation and fund raising
  • Manage a team comprising of Coordinator(s), Analyst(s) and Associates(s)
  • Other responsibilities as requested by supervisor.

Research Management

• Oversee the planning and implementation of CHAI study led activities

• Manage project administration including preparation of work plans, deliverable reports, progress updates for CHAI

• Support the development of study documents and tools in collaboration with the consortium partners and the MoH and ensure implementation as per study protocol

• Ensure research activities are responsive to the realities of people on the ground and tat they respect ethical and human rights principles

• Support the writing and publication of scientific manuscripts and reports

• Support dissemination of results and sharing of lessons learnt

Requirements and Qualification


  • Bachelor’s degree and at least 5 years of professional experience in health economics, public health, policy/planning, management consulting, or other relevant private and public health sector experience with leadership experience;
  • Experience in planning and execution of baseline studies, large scale research (qualitative & quantitative), developing data quality standards and data quality monitoring processes
  • Exceptional diplomatic and interpersonal skills, and able to build strong professional relationships with a range of stakeholders in a challenging, multi-cultural environment;
  • Robust problem-solving skills, quantitative and qualitative analytical capabilities;
  • Strong written and oral communication skills, including ability to communicate effectively while addressing a broad-ranged audience;
  • Ability to work independently and effectively in high-pressure, fast-paced environment and handle multiple tasks simultaneously;
  • Potential to take on increasing levels of responsibility and leadership on the team; and
  • High level of proficiency in relevant computer applications, particularly Microsoft Excel, PowerPoint, and Word


  • Master’s degree in public health, policy, health management or other relevant field;
  • Experience implementing and reporting on European Commission, European Union or ECHO-funded grants
  • Experience working on national universal health coverage implementation strategies, service delivery scale up, health service quality improvement and/or supply chain strengthening initiatives in healthcare settings;
  • Experience in cost analysis or economic evaluation;
  • Experience working in public health and with international organizations; and
  • Familiarity with a broad range of key global health issues, including’ health systems challenges in developing countries.


The Eswatini Ministry of Health (MoH) strives to achieve Universal Health Coverage by improving the design, prioritization and implementation of essential health services and thereby enabling equitable access to quality health services for their population. This commitment is made against a backdrop of rising health care costs, shrinking domestic finances for health and stagnating donor funding.

CHAI Eswatini has been providing technical support to the MoH on the delivery of key milestones towards UHC in the country, including: support for the design and reformulation of the Essential Health Care Package; implementing the operational, technical and financial planning for a sustain-able, domestically financed scale-up of diagnostic and treatment services for non-communicable disease; the deployment and analysis of comprehensive national resource availability assessments to guide resource allocation decisions including other transformational and strategic initiatives.Therefore CHAI Eswatini seeks a Strategy Advisor, Health Service Delivery to support the MoH in identifying strategic opportunities for delivering substantial and sustainable advances in UHC in the country.


The Strategy Advisor will be responsible for developing clear strategies, practical operational plans and implementation frameworks to support the MoH in their service delivery aims, as well as to support key CHAI programs in Eswatini.

Strategic Advisory

  • Lead the review and evaluation of existing service readiness, service availability and health outcomes data to identify opportunities for advancing health coverage in the country which are aligned to the Essential Health Care Package (EHCP II) and which have the potential to improve priority health outcomes as described in the National Health Sector Strategic Plan (eNHSSP III)
  • Act as a trusted strategic advisor to the MoH on the development and implementation of a strengthened National Community Health Strategy, based on the upcoming report of the UN-commissioned review into community health service delivery in Eswatini
  • Lead the development of a CHAI Eswatini UHC strategy which is aligned with, and supports the expansion and delivery of Government and donor service priorities, specifically in the priority areas of: primary health care (PHC), sexual reproductive health and rights (SRHR) and non-communicable disease (NCD)

Programmatic Support

  • Coordinate and lead the development and redesign of key guidelines, protocols and decision support tools, aligned with the health service delivery strategies in each priority disease area
  • Lead the design and development of NCD-focused service delivery reforms at primary care and community level, including feasibility and readiness assessments


  • Bachelor’s degree in any related field, Including: public health, health economics, business management, or other related field
  • 3-5 years of experience with a top tier management consulting or professional services firm
  • Previous experience working on public sector service delivery reforms in resource limited settings
  • Exceptional diplomatic and interpersonal skills, and able to build strong professional relationships with a range of stakeholders in a challenging, multi-cultural environment;
  • Robust problem-solving skills, quantitative and qualitative analytical capabilities;
  • Strong written and oral communication skills, including ability to communicate effectively while addressing a broad-ranged audience;
  • Ability to work independently and effectively in high-pressure, fast-paced environment and handle multiple tasks simultaneously;
  • Potential to take on increasing levels of responsibility and leadership on the team; and
  • High level of proficiency in relevant computer applications, particularly Microsoft Excel, PowerPoint, and Word.


  • Master’s degree in business administration, logistics, commerce of supply chain fields;
  • Experience in front-line clinical service delivery and/or public health implementation .;
  • Experience in strategy and/or business development consulting

Epidemiologist, Research Associate, Southern Africa( Base Location Eswatini) Some Flexibility in the region Based on Country Authorization

CHAI’s global malaria program provides direct technical and operational support to countries around the globe to strengthen their malaria programs and reduce the burden of this preventable, treatable disease. We support governments to scale up effective interventions for prevention, diagnosis, treatment, and surveillance, with the goals of sustainably reducing the number of malaria-related illnesses and deaths worldwide in the short-term and accelerating progress towards malaria elimination in the long term.

CHAI is seeking a highly motivated individual with strong public health experience and analytical skills. This individual will support surveillance, analytics, and programmatic activities related to malaria elimination efforts. The epidemiologist will focus primarily on supporting Mozambique and ” South Africa as well as other countries of southern Africa where CHAI is working. Specifically, the epidemiologist will contribute to the implementation and institutionalization of integrated malaria information systems, strengthening surveillance processes and technologies related to data collection tools and visualization (e.g. dashboards), monitoring and evaluation of surveillance systems, and analysis of routine malaria surveillance data and intervention data. As such, the individual will work with a number of individuals on CHAI’s global, regional and country teams and will therefore need to possess strong communication and organizational skills. It is expected that the epidemiologist will need to partner with government programs, academics and public health agencies to ensure CHAI’s work is complementary and not duplicative.


Surveillance support (50%)

  • Supporting integration of data use and analysis in routine programmatic activities at all levels of the health system;
  • Supporting development, integration, and institutionalization of malaria information systems, including data collection tools and dashboards;
  • Assisting to monitor and evaluate the performance of existing and new surveillance platforms, in collaboration with the health informatics malaria team at CHAI;
  • Developing guidelines, SOPs, and training materials for malaria surveillance activities;

Analytical support (20%)

  • Organizing and merging available data and assessing its quality and suitability for analysis;
  • Conducting statistical and spatial analyses (descriptive analyses, regressions and other relevant methods);
  • Managing and coordinating analytical projects related to malaria epidemiology, intervention targeting (e.g. Indoor Residual Spraying, LLIN distribution, health worker allocations) and surveillance, as required;
  • Synthesizing results and communicating them through high-quality presentations, reports, and publications;
  • Performing scientific literature review as needed;

Programmatic/operational support (30%)

  • Formulating and delivering national and sub-national level training materials with a focus on analytical content (e.g. data management best practices, online data collection tools), and surveillance strengthening;
  • Assisting with the development of operational plans and accompanying manuals and guidelines to support malaria case detection, case management and vector control activities;
  • Developing and implementing M&E plans for CHAI and program activities, including monitoring and evaluating the implementation of relevant malaria interventions
  • Translating results to national and sub-national government partners to support evidence-based decision making;
  • Developing and maintaining strong working relationships with key stakeholders across government and non-governmental organizations, with support from program managers;
  • Any other tasks identified.

Requirements and Qualification


  • Master’s degree in Public Health, Epidemiology, GIS or related field;
  • 1 + years of working experience with increasing levels of responsibility and leadership;
  • Knowledge of malaria and/or other major global infectious disease problems;
  • Proven experience in disease surveillance and strengthening information systems;
  • Familiarity with monitoring and evaluation of surveillance systems and/or public health programs;
  • Proven experience in the epidemiological and spatial analysis of disease data;
  • Statistical and geospatial analysis programming experience (R, SAS, STATA, ArcGIS, QGIS and/or other relevant software);
  • High levels of proficiency in Microsoft Word, Excel, PowerPoint, and Internet applications;
  • Experience working and communicating with government officials and multilateral organizations;
  • Ability to work independently in remote and unstructured settings and to adapt to new environments and challenges;
  • Enthusiasm for applying research methods to solve global health problems;
  • Exceptional written and oral communication skills;
  • Willingness to travel (up to 30-50% of time)


  • Portuguese language skill;
  • Experience living or working in resource-limited settings;
  • Experience working with a decentralized team;
  • Experience conducting and managing epidemiological surveys;
  • Experience working with surveillance platforms (e.g. DHIS2), data collection tools (e.g. ODK) and/or data visualization applications (e.g. Tableau)

All individuals should submit their applications no later than 10th July 2020. We regret that we will only be able to respond to those applicants selected for interviews.

Please note: Due to CHAI’s collaborative relationship with the Government of Eswatini, we are unable to accept applications from individuals currently working for the government


Applicants should apply online at: https://careers-chai.icims.com/jobs