SENIOR ENGINEER: CORE NETWORK
EPTC invites applications from suitably qualified telecommunications professionals for the position of Senior Engineer: Core Network. Reporting to the Senior Manager: Infrastructure, the successful candidate will be responsible for engineering, operating and assuring the performance and integrity of EPTC’s core network infrastructure.
KEY RESPONSIBILITIES
- Engineer, operate and assure the performance and integrity of the core and IP core networks, spanning gateway, multimedia switching, transmission and data links.
- Plan, commission and integrate new core systems, upgrades and technology enhancements in line with EPTC strategy and international standards.
- Ensure network availability through proactive monitoring, analysis, and corrective and preventative maintenance.
- Safeguard the core network systems through security hardening, redundancy and disaster-recovery measures.
- Support OPEX/CAPEX budgeting, resource control, and vendor and SLA management.
- Lead, mentor and develop the engineering team and set performance targets.
QUALIFICATIONS AND EXPERIENCE
- Degree in Telecommunications or Electrical Engineering.
- Relevant Advanced IP Networking certification (CCNP/CCIE, JNCIP or equivalent).
- At least eight (8) years’ telecommunications network engineering experience, with three (3) years in a senior or specialist core-network role.
- Proven technical expertise across gateway, IMS switching, transmission and IP routing domains.
- Sound knowledge of network security, capacity planning and change management.
KEY COMPETENCIES
- Core network architecture and IP routing protocols (MPLS, BGP, OSPF/IS-IS).
- IMS and transmission systems (DWDM/OTN, SDH, microwave backhaul).
- Strong analytical, problem-solving and project management ability.
- Effective leadership, communication and stakeholder management skills.
- Resilience under pressure with a results-driven, solutions-oriented approach.
APPLICATION PROCESS
Applications accompanied by:
- Detailed Curriculum Vitae (CV)
- Certified copies of academic certificates
should be emailed to:
Subject: Vacancy – Senior Engineer Core Networks
CLOSING DATE
06th August 2026
SENIOR MANAGER: CUSTOMER SERVICES
EPTC invites applications from experienced telecommunications professionals for the position of Senior Manager: Customer Services. Reporting to the Chief Technology & Information Officer, the successful candidate will lead customer service operations and ensure high-quality service delivery across the organisation.
KEY RESPONSIBILITIES
- Lead Customer Service operations across the regions, ensuring quality installations, commissioning and service delivery to EPTC standards.
- Direct preventative and corrective maintenance of the network, access, switching, transmission and exchange-line infrastructure.
- Manage regional assets, sites and base stations, ensuring safety, security and effective resource control.
- Prepare and control the OPEX/CAPEX budget, monitoring performance and addressing variances.
- Drive customer satisfaction by resolving escalated complaints and strengthening regional relationships.
- Lead manpower planning, performance management, staff development, and maintain a sound industrial relations climate.
QUALIFICATIONS AND EXPERIENCE
- BSc Degree majoring in Telecommunications.
- Postgraduate Diplomas in Project Management and Business Management.
- At least ten (10) years’ managerial experience in the telecommunications environment.
- Extensive experience in telecommunications systems, particularly installations and maintenance.
- Applied knowledge of Human Resources Management.
KEY COMPETENCIES
- Advanced project management and telecommunications network/systems planning.
- Knowledge of quality standards for telecommunications products and services.
- Strong leadership, planning, business and financial acumen.
- Customer-focused approach with excellent communication and interpersonal skills.
- Strong analytical and problem-solving ability supported by emotional intelligence.
APPLICATION PROCESS
Applications accompanied by:
- Detailed Curriculum Vitae (CV)
- Certified copies of academic certificates
should be emailed to:
Subject: Vacancy – Senior Manager Customer Services
CLOSING DATE
06th August 2026
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