The Government of Eswatini through the Ministry of Health is planning to undertake the above-mentioned projects, with support from the World Bank.


The Health System Strengthening for Human Capital Development in Eswatini (HSS4HCD) project seeks to improve the coverage and quality of key reproductive, maternal, neonatal, child and adolescent health (RMNCAH), nutrition and NCD services (hypertension and diabetes) in Eswatini. The project includes the following components: Component I: Improve health service delivery to increase the coverage and quality of health services to build human capital; Component 2. Increase community demand for RMNCAH, nutrition and NCD services; Component 3. Strengthen the MOH’s stewardship capacity to manage essential health and nutrition services and project activities; and Component 4: Contingent Emergency Response Component. The proposed project would be financed by an 1BRD loan of US$20 million, using an Investment Project Financing (IPF) instrument, over a five-year period.

The HSS4HCD project is complementary to the Eswatini COVID-l9 Emergency Response Project (see below) and is designed to deepen and extend its investment impact through focusing on medium-term structural changes and the modernization of the health sector. While the emergency operation focuses on short-term needs to support capacity in prevention, detection, and response to the threat posed by COVED-19, this operation offers a medium-term horizon to strengthen the health system’s foundations and its preparedness to respond to the population’s health needs, including through strengthened health facilities that can provide high-quality care to COVID.-19 patients and those with chronic diseases who are particularly susceptible to severe COVID-19, digital platforms for real-time responsive data tracking and use, and governance and steward-ship to efficiently and effectively manage the health response in such a dynamic environment.


The COVID-19 Emergency Response Project (ERP) is to prevent, detect and respond to the threat posed by COVID- I 9 and strengthen national systems for public health preparedness. The project components are aligned with the objectives of the COVID-19 Strategic Preparedness and Response Plan (SPRP) and comprise 2 components: (1) Emergency COVID-19 Response; and (2) Implementation Management and Monitoring and Evaluation. The components aim to strengthen Eswatini’s health, system preparedness to respond to the COVID- 19 emergency and potential future emergencies. The components will include climate-change adaptation measures and will address gender issues, as necessary. The proposed project will be financed by an IBRD loan of US$6 million, using an Investment Project Financing (IPF) instrument under the multiphase programmatic approach (MPA), over a two-year period.

The projects will be implemented by the Ministry of Health (MOH), whereby a Project Implementing Unit (PIU) will be established within the ministry. To enhance coordination and ownership, the PIU will be housed within the MOH and integrated in the MOH’s operational and management   structure. The PIU will report to the Principal Secretary (PS).

The MOH will recruit technical staff to be hired under the project. The technical staff will report equally to the Project Coordinators of the two projects (HSS4HCDin Eswatini Project – P168564 and the COVID-19 Emergency Response Project – P I 73883) The technical staff to be hired are (1), Senior FM Specialist ( 1 ), Procurement Officer (I ), Senior Evaluation Officer ( I), Environmental 1 Officer ( I ), and Social Officer (I). The technical staff will work closely, with the Project Coordinators and other staff members of the PIU and the MOH.


To maintain appropriate financial management systems for the project I such that: (a) funds for the Project are used efficiently and for their intended purposes, and, (b) all financial requirements and obligations (in particular, the Government regulations, rules and guidelines, the Project Appraisal   Document, and the World Bank Financial Management) are observed.

DUTIES AND ACCOUNTABILITIES: Specific responsibilities will include, but will not be limited to: Programming, Planning & Budgeting:

  • Assist in the development of the project work program and budget.
  • Monitor and review the work program, budget, external funding (e.g., monitoring of projects), chargeback, etc., identify issues, and discuss them with the PIU.
  • Monitor implementation of and compliance with procedures and systems for financial management.
  • Provide information and analyses with respect to the management of resources (e.g., budget, work program, unit costs/performance measures, etc.)
  • Collect budgetary information required as inputs for sectoral quarterly reviews including collecting, integrating, and analysing data for all funding sources, as relevant).
  • Financial Control, Reporting and Communication:
  • Maintain internal controls by monitoring expenses, revenues, and administrative transactions to ensure that all activities, including project-related activities, adhere to the guidelines of the Bank’s policies and procedures
  • Maintain adequate financial management arrangements to support the deployment of project resources in an economic, efficient and effective manner to achieve the desired objective.
  • Monitor and review the work program and external funding, identifying issues and preparing reports for management as needed.
  • Proactively establish and maintain interface with internal technical unit clients, including the provision of analysis to managers on the management of resources, as well as, participate in the meetings with the unit management, as needed.
  • Advise staff in technical units in order to improve knowledge, awareness and compliance with respect to budget policies and internal control procedures.
  • Help in reviewing financial progress against agreed financial agreements to ensure consistency with project agreements and program guidelines and identify issues and advise the Project Coordinator appropriately.
  • Coordinate the preparation of quarterly interim financial reports and annual financial statements and ensure timely submission to all stakeholders.
  • Provide inputs to internal and external progress reporting and monitoring of the program in accordance with the terms of donor agreements and Bank policies.
  • Liaise with the internal/external auditors and follow up actions on any audit queries/management letters.
  • Prepare for audits and respond to audit team as required.
  • Supervise and review the work of lower-level financial management staff and strengthen FM capacity in the MOH
  • Report to the Project Coordinator of the PIU.
  • Assist with any other relevant duties assigned.


  • Bachelor’s degree in finance, accounting, business, economics, or commerce plus professional accounting qualifications (CA, CPA, ACCA, CIMA). Master’s degree will be an advantage.
  • At least seven (7) years of experience in accounting and financial management.
  • Relevant knowledge of International Public Sector Accounting Standards (IPSAS) and the International Financial Reporting Standards (IFRS).
  • Knowledge of the Bank’s accounting systems preferable and/or experience with accounting systems with a comparable level of complexity and high degree of integration.
  • Knowledge of/and skills in applying work programming, budgeting and financial management tools and techniques to support effective and efficient resource management and business planning.
  • Work experience in preparing and monitoring budgets as well as experience in monitoring expenses relative to planned allocations.
  • Ability to research, analyse and synthesize information, interpret data, retrieve information from computerized accounting systems, and to clearly and concisely summarize results.
  • Strong quantitative skills and attention to details.
  • Proficiency in Microsoft Windows applications, namely Excel, Word and Power Point.
  • Demonstrated ability to learn new technology quickly and effectively use it for maximum productivity
  • Strong communication skills with ability to prepare presentations and discuss findings in written and oral form.
  • Results-oriented personality with proven problem-solving skills.

Duration of Service

Five (5) year appointment for the duration of the project subject to satisfactory performance.

Reporting Obligations

The Senior Financial Specialist will report to the Coordinator of the Project

Duty Station

Mbabane, with field visits as required.

Remuneration and payment schedule

In accordance with relevant World Bank Guidelines and Kingdom of Eswatini guidelines as applicable


OBJECTIVES: To ensure timely implementation of procurement activities (including the planning and implementation and supervision of all procurement operations) under the two projects (HSS4HCD Project – P 168564 and the COVID-19 Emergency Response Project – PI73883) in compliance with bank procurement guidelines and as agreed in the Loan Agreements.

DUTIES AND ACCOUTABILITIES: Specifically, the candidate will be responsible for the following:

  • Review and refine the procurement arrangements for all project components as described in the Project Operations Manual
  • Ensure project procurement adheres to World Bank Fiduciary and Governance requirements
  • Establishment of suitable procurement record management system and contracts register for the project
  • Provide hands on support to Government of Eswatini staff and other stakeholders in all aspects of procurement for the project
  • Recommend suitable training packages for different stake holders involved in the project’s procurement process including preparation of suitable capacity building plan in public procurement for the project
  • Using the appropriate World Bank formats, prepare procurement and consultant selection documentation including advertisements, requests for quotations, bidding documents, expressions of interest, requests for proposals, evaluation reports and contracts
  • In conjunction with sector specialists, prepare technical specifications and terms of reference for procurement and consultant contracts with inputs from technical teams
  • Manage the entire procurement process including preparation of procurement documents; inviting for bids, expressions of interest and proposals; responding to clarifications; opening bids and proposals; bid and proposal evaluation and shortlisting; pre-contract meetings and negotiations for consultant contracts; contract signing; and contract management including monitoring of contract performance
  • Provide input to the preparation of the project Annual Work Plan and Budget
  • Prepare and revise annual procurement plans as specified for Bank-financed projects
  • Prepare semi-annual procurement progress reports with updated information on the status of procurement contracts
  • Liaise with different Government of Eswatini institutions responsible for public procurement on issues incidental to the project
  • Report equally to the Project Coordinators of the two projects (HSS4HCD Project – P168564 and the COVID-19 Emergency Response Project – P173883).
  • Assist with any other relevant duties assigned.


  • Bachelor’s degree with a major in a relevant discipline (e.g. Engineering, Procurement, Finance, Business or Commerce) and relevant training in public procurement; Master’s degree will be an advantage.
  • At least seven (7) years of direct relevant work experience as Procurement Specialist including supervisory capacity, or alternatively, substantial work responsibilities in procurement dealing with World Bank and donor-financed projects.
  • Good knowledge of concepts and principles of and approaches to international procurement, and public procurement systems.
  • Good degree of integrity, judgment and tact in handling the most sensitive, diverse and confidential material.
  • Knowledge of the Eswatini and/ or Southern Africa procurement environment.
  • Understanding of Eswatini health sector strategic pier objectives, policies and practices related to project/sector and links to procurement is desirable.

Duration of Service

Initially for a period of 18 months, with possible extension months.

Reporting Obligations

The Procurement Specialist will report to the Coordinator of the Project

Duty Station

Mbabane, with field visits as required.

Remuneration and payment schedule

In accordance with relevant World Bank Guidelines and Kingdom of Eswatini guidelines as applicable.



To ensure timely implementation of project monitoring and evaluation activities including the planning of data collection activities, project reviews and reporting on indicators in the results framework including updating of data sources for all indicators in the RF in line with Bank procedures and guidelines. The Senior M&E Officer will work closely with internal and external stakeholders in coordinating and supporting all data collection and reporting arrangements on project progress in accordance with the Project Results Framework (RF).


Specifically, under the supervision and guidance of the Project Coordinator, the Senior M&E Officer, will perform the following duties and responsibilities:

  • Lead the development of and oversee the review of project-level monitoring & Evaluation plan, system and associated work plans for each component/activity (as reflected in the results framework):
  • Develop TORs for M&E tasks to be carried out by consulting firms (e.g. the design of surveys, evaluations (mid-term and final evaluation), etc. using a combination of quantitative and qualitative methods;
  • Be responsible for sourcing data and information for specific M&E needs directly from other implementing agencies and stakeholders particularly for indicators not requiring a survey;
  • Support technical work such as reviewing M&E methods carrying out training needs, designing M&E tools and providing M&E technical assistance to the PIU and regions.
  • Oversee and participate in evaluations and assessments related to the project
  • Ensure quality control of M&E outputs (e.g. surveys etc.), including by contributing substantively to the design and field testing of the monitoring methodology, review, supervise design and implementation of the survey, participatory data collection methods and protocols, data verification techniques, and other technical evaluation and analytical tasks conducted;
  • Develop and maintain a M&E database for the project;
  • Maintain a detailed knowledge of all relevant issues impacting his/her field of Monitoring &Evaluation;
  • Ensuring mentoring and training of project team to foster capacity building on M&E knowledge.
  • Support on M&E implementation support missions commissioned by the World Bank on the project;
  • Review monitoring and evaluation system/mechanism, process and procedures of the project and forms and formats for project activities under its various components;
  • Monitor project progress through field visit as may be required, offer feedback and keep regular communication with related field and central level staff including World Bank project team.
  • Attend, participate and provide necessary inputs for preparation of and during project meeting, Workshops and trainings;
  • Serve as focal point for providing M&E inputs on implementation Progress Reports (IPRs);
  • Prepare consolidate progress reports for project management to submit to the relevant stakeholders, in accordance with approved reporting formats and schedule;
  • Support other relevant staff of the Project to support the PC in coordinating the preparation and consolidation of annual work plans, monthly and quarterly, Project reports and other deliverables;
  • Review monitoring reports, analyse them for impact evaluation and to identify the causes of potential bottlenecks in project implementation and make recommendations;
  • Tracking progress made on the Project’s Results Framework during project implementation;
  • Ensure timely data compilation and M&E reporting for project implementation and completion reports, including the semi-annual Implementation Status Reports (ISR), annual reports, mid-term review, and the final Implementation Completion and Results Report (ICRR)


REPORTING: The Senior M&E Officer will report directly to the Project Coordinator and ensure timely reporting for project implementation and completion. The Senior M&E Consultant will closely work with the Sr. M&E Officer


  • Post-graduate degree in public health, social sciences, statistics, (health) economics, data science.
  • Eight years relevant work experience in M&E five of which must have been at a managerial level within government or international NGO. Experience working in the health sector would be a plus;
  • Experience in the design and/or implementation of an M&E system, preferably in the health/public sector;
  • Experience in conducting training and facilitation of M&E activities.
  • Should possess excellent technical skills in socio-economic research and program and project performance assessment.
  • Advanced an applied knowledge in data analytics using data analytical software
  • Excellent skills in data analytics/interpretation. S/he must have ability to write clearly and concisely, and have sound quantitative skills (managing, analysing and interpreting data).
  • Demonstrated experience in monitoring and evaluation of development project activities.
  • Strategic thinking to develop robust / agile M&E systems to generate timely input to boost project impact
  • Innovative and able to apply technology-based platforms, and adopt changing methods
  • Broad knowledge and strategic use of data for evaluation and performance assessments;
  • Very strong planning, system development and organizational skills including results-based management.

Duration of Service

  • Initially a three-year appointment with possible extension for the duration of the project

Reporting Obligations

  • The Evaluation Officer will report to the Coordinator of the Project

Duty Station Mbabane, with field visits as required.

Remuneration and payment schedule

  • In accordance with relevant World Bank Guidelines and Kingdom of Eswatini guidelines as applicable.

MAIN RESPONSIBILITY The Senior Environmental Officer is responsible for developing and overseeing environmental policies and procedures, as well as reviewing and appraising the Eswatini Health System Strengthening for Human Capital Development Project (and sub-projects) for compliance with environmental requirements. The Officer will identify opportunities to add value proactively, beyond compliance and risk mitigation and contribute to long term development impact and sustatanability. Work within Government of the Kingdom of Eswatini (GoKE) and World Bank (WB) Environmental and Social Standards, policies, principles and goals, working directly with the Ministry of Health (MoH) and clients. SPECIFIC


  • Provide technical expertise on key issues related to environmental and social impact assessment and sustainability risks in the design, preparation, implementation and supervision of project operations taking into consideration standard practices;
  • Advise on and communicate environmental issues, regulatory requirements and other relevant issues to technical staff, regulatory authorities and the public;
  • Establish, support and supervise the implementation of environmental and social safeguard processes, based on, but not limited to, the findings of the Environmental and Social Management Framework (ESMF) arid subsequent sub-project specific environmental management instruments such as Environmental and Social Management Plans (ESMPs) and Environmental and Social Impact Assessment (ESIA);
  • Lead, identify, and report on activities with high safeguards sensitivity as well as ensuring that magnitude and significance of risks are minimized;
  • Work with other safeguards teams to ensure that appropriate resources and capacity are deployed to effectively cover the safeguards documents (ESMF and ESMP(s), ESIA) of the sub-projects;
  • Lead monitoring of safeguards policy compliance of Eswatini Health System Strengthening Project during implementation;
  • Design and incorporate into the safeguards plans and sub-project, effective and feasible measures to avoid, minimize, and mitigate the adverse environmental and social impacts, and draft relevant project processing documentation;
  • Supervise activities to ensure implementation of mitigations measures;
  • Undertake internal and external consultations with stakeholders in accordance with relevant policies and guidelines;
  • Contribute significantly to activities for , dissemination and knowledge building relating to safeguards practices and standards;
  • Identify environmental/social risk or issues and develop mitigation measures to ensure compliance with the national policies and the World Bank Environmental and Social Standards (ESSs); and
  • Liaise with the Ministry of Tourism & Environmental Affairs and other relevant parties on environment management issues.

Qualifications, Experience and Skills

  • Master’s Degree, or equivalent, in Environmental Science, Biological Sciences, natural sciences, or other related fields.
  • A minimum of 5 years working experience as an Environmental Officer/Specialist in projects of similar nature.
  • Experience with GoKE and World Bank Environmental and Social Standards and requirements will be an added advantage.

Duration of Service

Initially two-year appointment with possible extension for the duration of the project

Reporting Obligations

The Senior Environment Officer will report to the Coordinator of the Project and will closely work with the Senior Environmental Officer (EHD).

Duty Station

Mbabane, with field visits as required.

Remuneration and payment schedule

In accordance with relevant World Bank Guidelines and Kingdom of Eswatini guidelines as applicable


MAIN RESPONSIBILITY The Social Officer will work to manage all social development aspects under the Project, and in particular the integration of social assessments and community engagement (social assessment, impact related to livelihoods and resettlement, worker and stakeholder engagement, labour management and grievance procedures) and monitor their implementation.

DUTIES AND SPECIFIC RESPONSIBILITIES The Social Officer will work closely with the Project Coordinator and other staff members of the PIU and MOH. The Social Officer will report directly to the Project Coordinator and will closely work with the MOH officer appointed to oversee the management of project-related social risks. The prospective candidate will manage all social development aspects under the Project and ensure highest standard of quality in community engagement, project outreach and mitigation activities.

The specific tasks of the social officer include, but are not limited to the following:

  1. Develop terms of reference for social assessments and social management plans required to inform the project during preparation and implementation;
  2. Oversee the management of all social programs under the Project.
  3. Supervise consultants and staff working on social development within the Project;
  4. Support staff and consultants with the identification of stakeholders, sources of baseline data and documentation relevant to the project;
  5. Ensure that technical proposal, contracts and implementation conforms to the national and World Bank social standards and guidelines;
  6. Review all social assessments to ascertain quality of the product and the accuracy of data and presented facts;
  7. Provide intensive support to Consultants involved in resettlements studies or preparation of resettlement action plans;
  8. Assess and guide the robustness of the consultation process required for the preparation and implementation of the resettlement action plans;
  9. Review draft resettlement action plans to ascertain quality of the product and the accuracy of data and presented facts;
  10. Supervise land acquisition and involuntary resettlement activities in projects under implementation;
  11. Oversee orientation and training to counterpart staff and agencies potentially involved in projects under preparation to ensure that social guidance is fully understood;
  12. Work closely with the project coordinator to oversee social aspects of the Environment and Social Impact Assessment (ESIA) as well as the site specific Environmental and Social Management Plans (ESMPs) to ensure that adequate procedures are in place and proposed mitigation measures are implemented;
  13. Takes responsibility for project inclusion of vulnerable households as well as gender perspectives to ensure the equal participation and benefit distribution;
  14. Facilitate the engagement of major stakeholders in the social and sustainable development decision-making, their access to and sharing of information for effective compliance with social safeguard measures in the context of intra and inter-generational equity;
  15. Advise related Eswatini ministries on social impact related issues of the proposed projects;
  16. Assist in policy dialogue with counterpart ministries and agencies;
  17. Manage labour and community grievance procedures under the Project;
  18. Oversee all required impact and progress reporting;
  19. Undertake other assignments as provided by the Project Coordinator.


  1. Team player with strong leadership abilities: experience in working with large teams of people from different background;
  2. Demonstrate ability to work independently with limited supervision on a wide range of social development activities, and achieving results;
  • Good communication skills both writing and oral including networking and interpersonal skills;
  1. Ability to establish, build and sustain effective relationships within the PIU and externally;
  2. Skilled in organising and prioritising work schedules to meet deadlines
  3. Demonstrates openness in sharing information and keeping people informed;
  • Demonstrates ability to manage complexities;
  • An ability to work effectively, take initiative and deliver results, even under pressure;
  1. Ability to think strategically and conduct dialogue on social development policies and priorities, while maintaining a strong sense of realism with regard to in-country conditions and competing demands for resources.


  1. Master’s Degree in sociology, anthropology, urban planning; socio-economics, or other related discipline;
  2. A minimum of 10 years relevant experience in managing complex teams and/or projects; conducting socio-economic surveys; social assessments; public consultations and participation process; resettlement and compensation issues; other social development issues;
  • Significant experience in the implementation of operations and policy management;
  1. Proven experience in operationalizing social safeguard policies of major donor agencies, in particular the World Bank’s Operational Policy OP4.12 on Involuntary Resettlement;
  2. Field experience highly desirable;
  3. Computer Skills in Word, Excel and PowerPoint;
  • Specific experience with projects in Eswatini and local languages (SiSwati and English) is necessary.


Initially two-year appointment with possible extension for the duration of the project.


The Social Officer will report to the Coordinator of the Project

DUTY STATION Mbabane, with field visits as required.


In accordance with relevant World Bank Guidelines and Kingdom of Eswatini guidelines as applicable.

Applications must be sent via email to: thobiledlamini.I@gmail.com or hand delivered to the Ministry of Health – Headquarters, Mbabane.

Office no. 205–Under Secretary (Technical)