ACCOUNTS OFFICER – REVENUE, RECEIVABLES & INVENTORY

Ngwenya Town Board, an equal employment opportunity employer, is seeking a suitably qualified professional for the position of Accounts Officer (Revenue, Receivables and Inventory), reporting to the Town Treasurer.

TERMS OF EMPLOYMENT

• Permanent and Pensionable
• 3-month probation period

MAIN PURPOSE OF THE JOB

To manage and optimise the revenue function, ensuring accurate and timely billing, collection and reconciliation of municipal revenue, with emphasis on property rates. The role also oversees customer databases, credit control, payment arrangements, customer service and the accurate accounting and management of inventory.

KEY RESPONSIBILITIES

• Maintain accurate recording, documentation and filing of Board revenue.
• Prepare monthly and annual revenue computations.
• Oversee preparation and issuing of rates bills and customer invoices.
• Manage payment arrangements with ratepayers and customers.
• Resolve billing discrepancies and customer queries.
• Perform regular customer account reconciliations.
• Maintain an accurate and up-to-date ratepayer/customer database.
• Analyse revenue trends and variances and provide management insights.
• Maintain strong relationships with customers and stakeholders.
• Support internal and external audits.
• Reconcile inventory records with physical counts.
• Review inventory valuation methods for accounting compliance.
• Ensure compliance with tax regulations and internal controls.
• Identify improvements in revenue recognition and billing processes.
• Manage billing and accounts.
• Support and improve revenue collection processes.
• Implement credit control and debt collection.
• Support the General and Supplementary Valuation Process.
• Educate the public on billing systems, payment channels, valuation processes and timely payments.
• Maintain continuous professional development in revenue management, property rating legislation and customer service.

QUALIFICATIONS

• Bachelor’s Degree in Accounting, Finance or Commerce
• Progress towards a professional accounting qualification such as ACCA/CIMA is required/advantageous.
• Certification in Credit Management or Debt Collection.
• Training in Customer Service Excellence.

EXPERIENCE

• 3–5 years’ practical experience in accounts receivable, credit control or revenue collection.
• Experience in debt collection and managing debtor books.
• Customer-facing experience dealing with enquiries and complaints.
• Experience with computerised accounting/billing systems; ERP experience is highly advantageous.

ESSENTIAL KNOWLEDGE & TECHNICAL SKILLS

• Property rating principles and valuation rolls.
• Credit control legislation in Eswatini.
• Financial policies and internal controls.
• Customer service and complaint resolution.
• Double-entry bookkeeping, debtors’ ledgers and reconciliations.
• MS Excel, including VLOOKUPs and Pivot Tables.
• Financial management software and billing systems.
• Debtors management and age analysis.
• Data management and validation.
• Daily/monthly financial reconciliations.
• Revenue reporting and analysis.
• Professional written communication.

KEY BEHAVIOURAL COMPETENCIES

• High integrity and ethical conduct
• Firmness with fairness
• Strong attention to detail
• Resilience and composure
• Initiative and proactiveness
• Customer-focused approach

REMUNERATION

Salary is commensurate with education and work experience

HOW TO APPLY

Written applications must be accompanied by a detailed CV and certified copies of certificates.

Addressed to: The Town Clerk
No hand delivery of applications.

📧 Email: ngwenyatown@realnet.co.sz
📅 Closing Date: 01 September 2026

Only shortlisted candidates will be contacted. Appointment will be subject to verification, assessments and reference checks. Applicants not contacted within 30 days after the closing date should consider their application unsuccessful.

SOURCE

🔗 Original Vacancy Advert:
https://drive.google.com/file/d/1jl2ABbbEX42fVKyALptH9r29vr-e3URY/view

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