COMMUNICATIONS AND STAKEHOLDER OFFICER

VACANCY ANNOUNCEMENT
COMMUNICATIONS AND STAKEHOLDER OFFICER

The Eswatini Energy Regulatory Authority (ESERA) seeks to recruit a suitably qualified and
results-oriented individual for the position of Communications and Stakeholder Officer.
The position reports to the Communications and Stakeholder Manager.

Key Responsibilities

• Implement the communications and stakeholder engagement strategy and policies.
• Develop and disseminate communication content across various platforms including
  print, digital, and social media.
• Support public relations activities including media engagement, press briefings, and
  monitoring of media coverage.
• Manage and update ESERA’s website and social media platforms.
• Develop multimedia content (graphics, infographics, and visual materials) using tools
  such as Canva or similar.
• Support branding and ensure consistent application of ESERA’s corporate identity
  across all materials and events.
• Capture and support photography and videography for ESERA activities and events.
• Support consumer education and public awareness initiatives on electricity and
  petroleum regulation.
• Coordinate stakeholder engagements, public consultations, events, and outreach
  programmes.
• Support the management, tracking, and reporting of customer complaints and
  stakeholder engagements.
• Compile and present stakeholder and consumer reports to Management as required.
• Support the implementation of Corporate Social Responsibility (CSR) initiatives.

Qualifications and Competencies

• A bachelor’s degree in public relations management or equivalent
• A minimum of five (5) years relevant working experience in corporate communications
  and corporate affairs, three (3) years at a senior level.
• A valid driver’s licence
• Strong media writing (conventional and social media) skills and relations
• Strong oral and written communication skills
• Exceptional skills in marketing communication, events management, social media,
  website management and brand image management.
• Design, materials production, photography and videography skill required
• Demonstrates positive attitude and willingness to learn
• Excellent communication and interpersonal skills
• Computer literacy – MS Office Suite
• Experience with email marketing apps, Canva and other such applications an added
  advantage
• Ability to work under pressure and under minimum supervision
• Result oriented

Applications and Closing Date
Applications accompanied by a detailed Curriculum Vitae and certified copies of
certificates and transcripts should be e-mailed to: recruitment@esera.org.sz no later than
the 8TH May 2026, addressed to:

The Human Resources and Administration Manager
RHUS Office Park
Karl Grant Street
Mbabane
Eswatini