Data Analyst
Location: Ezulwini
Job Type: Permanent
Work Level: Junior
Reference Number: D_A003_
Salary: Market Related
Job Overview
The Data Analyst will support business decision-making by translating operational challenges into analytics and business intelligence (BI) solutions. The role focuses on developing use cases, aligning analytics with business needs, and enabling data-driven decision-making across the organisation.
Key Responsibilities
Business Problem Definition & Use Case Development
- Conduct workshops, interviews, and document reviews to identify business challenges
- Analyse processes, policies, and reports to identify inefficiencies and risks
- Translate business needs into analytics and BI problem statements
- Define success measures, business logic, and operational outcomes
- Develop and prioritise analytics and BI use cases
Analytics & BI Alignment
- Collaborate with Data Scientists, BI Analysts, and Data Engineers
- Validate analytical models and BI outputs
- Ensure alignment with governance, security, and system integration requirements
- Embed business rules into analytics and AI-driven solutions
Performance Frameworks & Decision Support
- Design KPIs, thresholds, and performance metrics
- Define decision rules and escalation processes
- Integrate analytics into planning, compliance, and operational workflows
- Monitor BI outputs for accuracy and relevance
Stakeholder Engagement
- Act as liaison between business units and analytics teams
- Facilitate interpretation of analytical insights
- Support reporting for management decision-making
Continuous Improvement
- Review and refine analytics use cases
- Improve KPIs, assumptions, and decision frameworks
- Contribute to data strategy and governance initiatives
Minimum Requirements
Education:
- Bachelor’s Degree in Economics, Statistics, Business Analytics, Operations Research, Public Policy, or related field
Experience:
- At least 2 years’ experience in business analysis, strategy, or analytics
- Experience translating business problems into analytical solutions
- Experience developing KPIs and performance frameworks
Advantageous
- Postgraduate qualification in Business Analytics, Economics, Strategy, or Public Administration
- Experience in regulatory, compliance, or revenue environments
- Project management exposure
Competencies
Skills:
- Analytical thinking and problem-solving
- KPI design and performance measurement
- Communication and presentation of insights
- Stakeholder engagement
Knowledge:
- Business processes and analytics frameworks
- Data governance and validation
- Risk management and decision-support systems
Attributes:
- Detail-oriented and analytical
- Collaborative and proactive
- Innovative and solution-driven
How to Apply
Apply online via the link below:
https://ers.mcidirecthire.com/external/currentopportunities
Business Intelligence Analyst
Location: Ezulwini
Job Type: Permanent
Work Level: Mid-Level
Reference Number: BIA_001_
Salary: Market Related
Job Overview
The Business Intelligence Analyst will support data-driven decision-making by designing, developing, and maintaining dashboards, reports, and BI solutions aligned to organisational objectives. The role focuses on transforming data into actionable insights, supporting performance monitoring, and enhancing reporting capabilities.
Key Responsibilities
a. Business Intelligence & Reporting Delivery
- Engage business units to identify reporting needs and performance gaps
- Collaborate with Business Scientist to prioritise BI use cases
- Design, develop, and maintain dashboards and reports
- Integrate advanced analytics into BI solutions
- Define KPIs and reporting standards aligned to organisational priorities
b. Data Collection, Preparation & Integration
- Identify and access relevant data sources
- Collaborate with Data Engineers on data pipelines and quality
- Extract, transform, and prepare data for reporting
- Develop BI systems, tools, and data models
- Apply automation and document reporting processes
c. Data Analysis & Performance Monitoring
- Analyse data to identify trends and insights
- Develop performance metrics aligned to business goals
- Support operational and management decision-making
- Integrate predictive analytics into BI dashboards
- Monitor BI outputs for accuracy and relevance
d. BI Enablement & Governance
- Define and maintain BI standards and governance frameworks
- Promote responsible and secure use of BI tools
- Train and support users on dashboards and reporting tools
- Drive adoption of self-service BI
e. Continuous Improvement
- Improve dashboards and reporting processes
- Research emerging BI and data visualisation trends
- Contribute to data strategy and governance initiatives
Minimum Requirements
Education:
- Bachelor’s Degree in Information Systems, Data Analytics, Computer Science, Statistics, Economics, Business Analytics, or related field
Experience:
- At least 2 years’ experience in BI, reporting, or data analysis
- Experience developing dashboards and performance reports
- Experience analysing data to generate insights
- Experience using BI tools (e.g. Power BI, Tableau)
- Experience working with stakeholders to deliver BI solutions
Advantageous
- Postgraduate qualification or BI certification (e.g. BIDA)
- Experience with data modelling, ETL, or data warehousing
- Exposure to cloud analytics environments
- Project management experience
Competencies
Skills:
- Analytical thinking and data visualisation
- Dashboard and report design
- KPI development and performance measurement
- Communication and stakeholder engagement
Knowledge:
- Database management and data querying
- BI concepts and reporting frameworks
- Data modelling and governance
- ETL and data integration processes
Attributes:
- Detail-oriented and analytical
- Innovative and proactive
- Strong communication skills
How to Apply
Apply online via the link below:
https://ers.mcidirecthire.com/external/currentopportunities
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