EMPLOYEE RELATIONS SPECIALIST

Location: Ezulwini
Reference number: NC-195
Deadline: 16  September 2026

Job Purpose

Manage employee and industrial relations, support labour-law compliance, strengthen union-management engagement, and ensure effective resolution of employee-relations matters.

Key Responsibilities

• Track and monitor industrial-relations incidents and provide trend analysis to reduce risks.
• Develop, review, update and monitor Human Capital policies.
• Provide policy guidance and interpretation to management and employees.
• Advise the business on labour-law judgments and their operational impact.
• Resolve employee disputes, grievances and disciplinary matters.
• Support collective-bargaining processes.
• Compile periodic reports on grievances, disciplinary matters, employee relations, industrial relations and staff engagements.
• Build constructive union relationships through regular Union-Management engagements.
• Follow up on agreed union-management actions.
• Lead, coach and supervise staff to achieve departmental objectives.

Skills

• Communication
• Computer literacy
• Conflict management
• Facilitation
• Interpersonal skills
• Negotiation
• Reporting
• Time management

Knowledge

• Human Resources policies and procedures
• HR legislation
• HR processes
• HR best practice

Key Attributes

• Attention to detail
• Customer focus
• Confidentiality
• Integrity
• Passion
• Ability to work under pressure

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View the Employee Relations Specialist vacancy