Job Details
Job Description
JOB PRIMARY PURPOSE
The primary job purpose of the Eswatini Payment Systems (EPS) Coordinator role is to coordinate the planning, implementation, monitoring, and reporting of Payment Systems projects in support of the Bank’s National Payment Systems strategy. The role facilitates collaboration among internal departments, commercial banks, payment service providers, and other stakeholders to ensure projects are delivered in accordance with approved timelines, governance frameworks, and regulatory requirements.
KEY JOB FUNCTION
- Plan, monitor, implement, and control the Payment Switch project to ensure that it is delivered within the agreed scope, time, and costs.
- Develop and maintain project plans, schedules, milestones, and deliverables.
- Track project milestones, deliverables, and action items; follow up with team members and the industry on outstanding tasks.
- Monitor industry developments, regulatory changes, and best practices that may impact payment systems projects and initiatives.
- Contribute to feasibility studies, business cases, and impact assessments for new payment systems initiatives and infrastructure enhancements.
- Assist with coordination of consultants’ visits and stays on an ad hoc basis.
- Maintain project documentation, including status reports, meeting minutes, and risk/issue logs.
- Monitor project timelines and flag potential delays or resource conflicts.
- Support the development and execution of change management plans aligned to project goals.
- Assist in stakeholder analysis and mapping to identify groups impacted by project changes.
- Support the identification of resistance points and escalate concerns to the Project Manager.
- Maintain a change management calendar to align messaging and training with project milestones.
- Support stakeholder analysis and mapping to identify impacted groups and tailor engagement strategies accordingly.
- Support project audits and quality assurance reviews.
- Coordinate awareness sessions for CBE staff on the project developments.
QUALIFICATION & EXPERIENCE
- Bachelor’s degree in Commerce, Economics, Business Administration, or equivalent.
- Three (3) years of minimum experience in a relevant field.
- Must have worked on project administration and support.
- Proficiency in project management tools (e.g., MS Project, Asana, Smartsheet) and MS Office.
- Exposure to change management frameworks and models.
KNOWLEDGE AND SKILLS
- Organization & time management
- Stakeholder management
- Good interpersonal skills
- Adaptability and comfort with ambiguity
- Collaboration across cross-functional teams
- Basic data/metrics tracking and reporting
- Proactive problem-solving
REMUNERATION
The bank offers a competitive remuneration package, commensurate with value-add and qualifications.
APPLICATION PROCESS
To complete the application, click on apply, complete the application form, and upload your curriculum vitae, qualifications, and relevant certifications.
DEADLINE
Friday, 24th July 2026, at 2359hrs.
FEEDBACK PROCESS
Please note that only shortlisted candidates will be contacted; however, the Bank will make every effort to promptly provide you with feedback on your application.
