1. Job Description

Overall Purpose of the Job

An opportunity exists for a Guarding Site Manager in Eswatini, Matsapha.

The overall purpose of this position is to ensure that all contractual agreements are adhered to and that the Client’s needs are efficiently and professionally met at all times.

2. Key Responsibilities

Manage and supervise security officers on site.
Ensure all security procedures and client requirements are followed.
Conduct regular inspections and site audits.
Prepare and submit reports on incidents, staff attendance, and site activities.
Investigate incidents and implement corrective actions where required.
Maintain good client relationships and address concerns promptly.
Ensure all staff are properly trained, disciplined, and equipped.
Manage staff rosters, leave, and shift allocations.
Monitor access control, patrols, and overall site security.
Ensure compliance with company policies and legal requirements.

3. Minimum Requirements

Grade 12 (Matric).
Valid driver’s licence.
At least 3 years’ experience in a security supervisory or management role.
Strong leadership and people management skills.
Good report writing and computer skills (Microsoft Office).
Excellent communication and problem-solving skills.
Able to work under pressure and manage multiple tasks.
Relevant Qualification in Security Management, Operations Management or an equivalent field.
Proven experience in managing security operations.
Strong leadership, administrative and problem-solving skills.
Ability to manage client relations, staff performance and operational compliance.

4. Preferred Requirements

Experience managing security operations at an industrial or manufacturing site.
Knowledge of health and safety requirements.

5. Employment Equity and Company Information

Fidelity Services Group reserves the right not to make an appointment to any advertised position.

Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team.

Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.

Application Feedback: Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.

6. Application Details

Position: Site Manager – Eswatini, Matsapha
Company: Fidelity Services Group

Apply online:

Site Manager – Fidelity Services Group

Closing Date: 9 November 2026.

RECEPTIONIST – ESWATINI, MATSAPHA

Location: Matsapha, Eswatini
Employment Type: Permanent
Department: FSG Swaziland
Job Functional Area: Administrative
Company Industry: Security and Investigations
Minimum Experience: Entry Level
Date Posted: 6 November 2026
Closing Date: 9 November 2026

1. Job Description

We are seeking a friendly and organized Receptionist to join our team in the Eswatini, Matsapha region.

The ideal candidate will be the first point of contact for our company, welcoming guests and visitors with a warm and professional demeanor.

The Receptionist will also be responsible for answering phone calls, assisting any visitors as well as assisting with various administrative tasks when needed.

2. Key Responsibilities

(Not totally inclusive)

Greet and welcome guests and visitors in a friendly and professional manner.
Answer and direct phone calls to the appropriate person or department.
Manage incoming and outgoing mail, packages, and deliveries.
Maintain a clean and organized reception area.
Assist with scheduling appointments and meetings.
Provide administrative support to various departments as needed.
Keep track of office supplies and place orders when needed.
Maintain confidentiality of sensitive information.

3. Qualifications and Requirements

Diploma in Business Administration or equivalent.
Computer literacy.
Previous experience in a similar role preferred.
Excellent verbal and written communication skills.
Proficient in Microsoft Office Suite.
Strong organizational and multitasking abilities.
Professional and friendly demeanor.
Ability to work independently and as part of a team.

4. Employment Equity and Company Information

Fidelity Services Group reserves the right not to make an appointment to any advertised position.

Whilst preference is always given to existing employees and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team.

Whilst black female candidates will be given priority as per our transformation policy subject to the above criteria.

Application Feedback: Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.

5. Application Details

Position: Receptionist – Eswatini, Matsapha
Company: Fidelity Services Group
Employment Type: Permanent

Apply online:

Receptionist – Fidelity Services Group

Closing Date: 9 November 2026.

SITE SUPERVISOR – ESWATINI, MATSAPHA

1. Job Description

Overall Purpose of the Job

An opportunity exists for a Guarding Site Supervisor in Eswatini, Matsapha.

The overall purpose of this position is to ensure that all contractual agreements are adhered to and that the Client’s needs are efficiently and professionally met at all times.

2. Qualifications and Experience

Minimum Grade 12 / Standard 10.
Previous supervisory experience (3 years minimum).
CCTV Investigations.
Management experience.
Roster Management experience.
No Criminal Record.
Relevant security management or supervisory experience.
Strong leadership, communication and organizational skills.
Ability to supervise security officers and ensure compliance with operational procedures.

3. Key Performance Areas

(Not totally inclusive)

Ensuring that all shifts are covered on a daily basis.
Responsible for maintaining discipline on all sites.
Ensuring that contractual requirements are met as stipulated by the Client.
Maintaining good relations between Fidelity FSS and the Client with regard to security services rendered.
Managing the response and investigation of serious incidents on all sites.
Liaising daily with Area Manager on various operational issues.
Submitting relevant weekly / monthly incident and general reports as required by the Area Manager and client.

4. Behavioural Competencies

Assertiveness.
Strong leadership ability with self-development.
Development of others.
Presentable.
Analytical, Critical Thinking & Planning skills.
Interpersonal skills.
Customer focus.
Teamwork.

5. Employment Equity and Company Information

Fidelity Services Group reserves the right not to make an appointment to any advertised position.

Application Feedback: Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.

6.Application link:

Apply for Site Supervisor – Fidelity Services Group

Location: Matsapha, Eswatini
Employment: Permanent
Closing date: 9 November 2026

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FIDELITY SERVICES GROUP VACANCIES

SITE MANAGER – ESWATINI, MATSAPHA

1. Job Description

Overall Purpose of the Job

2. Key Responsibilities

3. Minimum Requirements

4. Preferred Requirements

5. Employment Equity and Company Information

6. Application Details

RECEPTIONIST – ESWATINI, MATSAPHA

1. Job Description

2. Key Responsibilities

3. Qualifications and Requirements

4. Employment Equity and Company Information

5. Application Details

SITE SUPERVISOR – ESWATINI, MATSAPHA

1. Job Description

Overall Purpose of the Job

2. Qualifications and Experience

3. Key Performance Areas

4. Behavioural Competencies

5. Employment Equity and Company Information

6.Application link:

Related

FIDELITY SERVICES GROUP