
The Conciliation Mediation and Arbitration Commission (CMAC) is an entity established in terms of Section 62 of the Industrial Relations Act of 2000 (as amended) for the resolution of disputes through Conciliation, Mediation and Arbitration.
Main Purpose
To promote effective and consistent management of cases, ensure CMAC processes and procedures are aligned with established jurisprudence, and identify resources and training requirements for the Legal and Operations departments in respect of case management functions.
Key Performance Areas
Managing the Case Management Process of CMAC
- Compile and present monthly, quarterly and annual reports for case management.
- Represent the Commission in various forums relating to case management and labour law.
Ensure Effective Dispute Resolution
- Process filing of agreements reached at conciliation with the court.
- Preside over proceedings and make the required judgements in labour disputes reported and allocated to the position.
Contribute to the Development of the Knowledge Database
- Ensure safekeeping of decisions for future reference.
Provide Legal and Labour Relations Advice
- Advise the Office of the Executive Director on the legal implications of processes and operations.
Other Responsibilities
- Provide secretarial services to the Board and Management Committee.
- Ensure responsibility for recruitment, performance management and work practices.
- Monitor and evaluate performance against set strategic objectives and targets.
- Conduct training and research activities both internally and externally.
- Budget and expenditure control.
- Management and development of compliance control systems, ensuring efficiency of controls, continuous improvement and review of policies and procedures.
Key Competencies
- Working knowledge of Industrial Relations issues.
- Ability to classify user problems in terms of Labour Relations Act categories.
- Ability to work well in a team and relate well to people.
- Ability to handle problems with tact and discretion.
- Excellent communication and organisational skills.
- Ability to work independently.
- Ability to show initiative in problem-solving.
- Troubleshooting.
Required Qualifications and Experience
- Bachelor of Laws Degree (LLB).
- Knowledge of proceedings in both the Industrial Court and the High Court.
- Minimum of 5 years’ experience as an admitted Attorney.
- 3 years’ management experience will be an added advantage.
- Competence in Project Management and cross-functional team management.
- Computer Literacy, including proficiency in MS Office.
How to Apply
Applications and attachments should be submitted to:
The Human Resources Officer
1st Floor, Mbabane House
Conciliation Mediation & Arbitration Commission
P.O. Box 3942
Mbabane
📧 Email: recruitment@cmac.org.sz
Closing Date
📅 11 September 2026
Late applications will not be accepted. Should you not receive further correspondence within one month of the closing date, please consider your application unsuccessful.


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